This site is owned and operated by WILDWINS, SIA Wildwins (hereinafter ‘Company’). These Terms and Conditions govern the offer and sale of products on www.wildwins.eu. The products purchased on the website are directly sold by the Company.

Please read the Terms and Conditions carefully before placing any orders on www.wildwins.eu.

If you want to ask us anything about these terms and conditions or have any comments or complaints on or about our website, please email us at hello@wildwins.eu.


All rights, including copyright, on this website are owned by the Company. Any use of this website or its contents, including copying or storing it/them in whole/part, other than for your own personal, non-commercial use, is prohibited without the permission of the Company. You may not modify, distribute or re-post something on this website for any purpose. The company shall have no liability for unavailability of the website. The Company reserves the right to make changes to the website at any time without notice.


All features, specifications, products, prices of products and services, discounts, promotions and offers described on our Services are subject to change at any time, and we reserve the right to make changes to them without notice to you. We reserve the right, without prior notice, to limit the order quantity on any product and/or refuse service to any customer. We have made every effort to display as accurately as possible the colors of our products that appear on the Web site; however, the actual color you will see will depend on many factors, including your computer, and we cannot guarantee that your computer will accurately display our colors. Products are available while supplies last. All prices and products advertised are subject to change. After placing your order, you will receive an acknowledgement by email from us that we have received it. Please note that this acknowledgement does not mean that your order has been accepted. When we accept your order, we will notify you by sending an email confirming that the goods have been dispatched. Your order is only deemed to have been accepted by us on dispatch of the goods from our distribution center.


In order to make purchases on the website you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that are both valid and correct and you confirm that you are the person referred to in the Billing Information provided. Products purchased by the buyer are for personal or gift use and should not be re-sold, used for commercial purposes or any other commercial benefit. Furthermore, you agree that we may use personal information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information. Please refer to our Privacy Policy for further information about how we use your data.


The Company warrants those goods purchased through the website will be of satisfactory quality and reasonably fit for purpose for which goods of that nature are commonly supplied. Our liability for losses you suffer as a result of a breach of the agreement is strictly limited to the purchase price of the goods and any losses which are foreseeable consequences of the Company breaching the agreement. The accuracy of the information contained in any of the materials on this website is not guaranteed or warranted. The Company shall not be liable for any reliance on any of the information on this site, nor liable to any person for any loss or damage, whether direct, indirect, or consequential, which may arise from the use of any of the information contained in any of the materials on this website.

To the extent permitted by applicable law and as set out in this clause, the Company:

(i) disclaims all warranties and conditions whether implied by statute, common law or equity as to the accuracy of the information contained in any of the materials on this website;

(ii) excludes any liability for losses which are not foreseeable and which are direct, indirect or consequential loss or damage and arise in connection with goods supplied or the site or in connection with the use, inability to use, or results of use, of the site or any website linked to it and any information and materials posted on it including (without limitation) any liability for loss of profits or contracts, and any other loss or damage of any kind howsoever arising and whether caused by tort (including negligence) breach of contract or otherwise.


Any disclaimers and exclusions of liability in these terms and conditions shall not apply to any damages arising from death or personal injury caused by the negligence of the Company or any of its employees or agents, or fraud. These disclaimers and exclusions shall be governed by and construed in accordance with Portuguese law. If any provisions of these disclaimers and exclusions shall be unlawful, void or for any reason unenforceable then that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.


The Company makes every effort to ensure that this website is free from viruses or defects. However, we cannot guarantee that your use of this website or any websites accessible through it won't cause damage to your computer. It is your responsibility to ensure that you screen out anything that may damage it. Company shall not be liable to any person for any loss or damage which may arise to computer hardware or software as a result of using this website.

By using this site, you undertake not to attempt to misuse it in any way, including but not limited to the introduction of viruses, or any other malicious or harmful material, hacking, denial of service attacks etc.


All items are subject to availability. Our system has been designed to only allow you to order products that we have in stock. However, in the event of an error and your desired product not being available, we will inform you by email within 14 days of receipt of your order.


We require an email address upon registration, and we will use this email address to acknowledge receipt of your order. In accepting the terms and conditions of the sale, the consumer consents to credit status checks being carried out by Sole Company, if deemed necessary by the company as part of the ordering process before the company decides whether to accept the order. Your order will not be confirmed as accepted by the Company until dispatch of the product(s) ordered.


Under the distance selling regulations you have the legal right to cancel your order within seven working days (a "working day" being Monday to Friday, not including bank or public holidays) beginning the day after your receipt of the goods. If your returned order is received within fourteen days of receipt, we will refund any delivery charges paid if the full order is returned.

You have a legal obligation to take reasonable care of the goods while they are in your possession. To cancel your order, you must notify us immediately in writing (which includes email) within seven working days from the day after the order was delivered. You must also return the goods to us immediately, in the same condition in which you received them. All shoes should be tried on a carpeted surface before wear. Any goods returned must be unworn, complete with any gift with purchase, in their original packaging. Please refer to our Returns Policy for additional information regarding cancellation and faulty goods returns.


There may be terms and conditions on other areas of this website which relate to your use of this website, all of which will, together with these terms and conditions govern your use of this website. It is your responsibility to read these terms and conditions. You will be required to tick a box to show that you have accepted these prior to completion of your order or entry into a competition.